Welcome to our FAQ page, where we've compiled answers to some of the most common questions our guests have about booking, staying, and making the most of their visit with Fronterior in Bucharest. If you can't find the answer you're looking for, don't hesitate to reach out to us directly.

Q1: How do I make a reservation? A1: You can book your stay directly through our website by selecting your desired apartment, dates, and filling in your details. Once your booking is confirmed, you'll receive an email with all the necessary information.

Q2: What is the cancellation policy? A2: We understand plans can change. Our standard cancellation policy allows you to cancel up to 48 hours before your check-in date for a full refund. For more detailed information, please refer to the booking terms and conditions.

Q3: Are pets allowed in the apartments? A3: We love pets! However, pet policies vary by apartment. Please check the specific apartment listing for more details, or contact us for assistance in finding a pet-friendly option.

Q4: Is there Wi-Fi in the apartments? A4: Yes, all our apartments are equipped with high-speed Wi-Fi, free of charge, ensuring you stay connected throughout your stay.

Q5: How do I check-in and collect my keys? A5: We offer various check-in options, including self-check-in, keyless entry, or in-person meet-ups, depending on the apartment. Detailed check-in instructions will be provided in your booking confirmation email.

Q6: Can I extend my stay? A6: Extension requests are subject to availability and should be made as soon as possible. Please contact us directly to check if it's possible to extend your stay.

Q7: What are the check-in and check-out times? A7: Standard check-in time is from 3 PM, and check-out is by 11 AM. If you need early check-in or late check-out, please let us know in advance, and we'll do our best to accommodate your request, subject to availability.

Q8: Do you offer airport transfer services? A8: Yes, we can arrange airport transfers upon request. Please contact us after booking to arrange transportation and provide us with your flight details.

We hope this page helps answer your questions and makes planning your stay with us easier. For any other inquiries, please feel free to contact our support team.

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